Black FridayElectricalsBeauty & FragranceBrowse all electrical dealsTVs: up to £300 offLaundry: up to £100 offComputing: up to £100 offVacuums: up to £70 offCoffee machines: up to £100 offRefrigeration: up to £300 offLG TV dealsSamsung TV dealsDyson dealsBosch dealsASUS dealsNinja dealsSony dealsBrowse all beauty dealsFragrance: up to 20% offFragrance sets: up to 15% offPerfume dealsAftershave dealsUnisex fragrance dealsBrowse all beauty dealsRabanne: up to 20% offGucci: up to 20% offPrada: up to 20% offJean Paul Gaultier: up to 20% offMugler: up to 20% offHermès: up to 20% offHome & GardenBrowse home offersRugs: 20% offBedding: 20% offCushions: 20% offFrames: 20% offTowels: 20% offCurtains: 20% offFree next day deliveryDuvet covers and setsBed sheetsPillowcasesDuvetsPillowsBedspreads and throwsMattressesBrowse beddingTowelsBathroom accessoriesBath and shower matsBathroom mirrorsBathroom cabinetsBrowse bathroomCookware and bakewareTableware and cutleryDrinkware and glasswarePots and pansFood preparationServewareKitchen utensilsKitchen binsReady made curtainsMade to measure curtainsReady made blindsMade to measure Roman blindsShuttersBrowse curtains and blindsCurtains and blindsShuttersCushionsRugsThrows and blanketsStorageWallpaperFabricsCandles and diffusersWall art and printsPhoto and picture framesMirrorsVasesArtificial plants and flowersHaberdasheryBrowse home accessoriesHome storage and organisationLaundry and ironingClothes care and moth proofingKitchen binsWastepaper binsBin linersShoe careSewing machinesFabricsWool and yarnBrowse haberdasheryPet supplies & accessoriesWild bird careGarden furniture setsGarden chairsGarden tablesBBQsPizza ovensParasolsGarden accessoriesBrowse gardenInterest free credit: find out moreIdeas and inspirationHome buying guidesHome design serviceHome insurancePet insuranceHome servicesNew in homeChristmasAutumnal decorNew season lightingTrending nowNew brandsNew: MADEFurniture & LightsBrowse Furniture OffersLighting: 20% offMattresses: 20% offLiving & Dining: 15% offSofas & Armchairs: 20% offFree next day deliverySofasSofa bedsSnugglersArmchairsFootstoolsOutletGarden sofa setsBrowse sofas and armchairsCabinets and sideboardsSide tablesTV standsCoffee tablesBookcases and shelvingConsole tablesBrowse living roomBedsMattressesBedside tablesChests of drawersDressing tablesWardrobesKids' bedroomBrowse bedroomDining tablesDining chairsDining benchesOffice desksOffice chairsBrowse dining roomBrowse home officeDining tablesDining chairsDining benchesBar stoolsBrowse home storageBrowse dining roomCeiling lightsDesk and table lampsFloor lampsWall lightingLamp shadesOutdoor lightsLight bulbsBrowse lightingOffice desksOffice chairsBrowse home officeGarden furniture setsGarden seatingGarden tablesBrowse gardenFitted kitchensFitted bedroomsNew in furnitureFitted KitchensSofas for ChristmasTrending now New brandsNew: West elmInterest Free CreditElectricalsBrowse all electrical dealsTVs: up to £300 offComputing: up to £100 offLaundry: up to £100 offVacuums: up to £70 offCoffee machines: up to £100 offRefrigeration: up to £300 offNew in electricalsIn stock: iPhone 16New: iPad miniPre-order: Playstation 5 ProTelevisionsBest rated TVs under £500Award-winning TVsSoundbars and Blu-rayTV accessoriesStreaming and catchupSpeakers and sound systemsHeadphonesTelevisionsBest TVs under £500Soundbars and Blu-rayStreaming and catchup devicesTV accessoriesProjectorsHi-Fi systems and CD playersSpeakersRadiosHeadphonesBrowse audio and hifiOutletWashers and dryersCookers and ovensFridges and freezersDishwashersEnergy-efficient appliancesiPad and tabletsLaptops and MacBooksDesktop computersComputing accessoriesMonitorsProjectorsPrintersGamingLaundryIroning and clothes careRefrigerationDishwashingCookingAir fryers and small cooking appliancesEnergy-efficient appliancesLaptops and MacBooksiPad and tabletsComputing accessoriesMonitorsPrintingDesktop PCsPlayStationXboxSwitchMetaGaming laptopsBrowse gamingMobile phonesCamerasSmart watches, rings and fitness trackers Wellbeing technologyFitness machinesSmart homeHome telephonesTop travel gadgetsSmart speakersNetworking and broadbandHeaters, fans and dehumidifiersFood processing Coffee machinesKettlesToastersVacuum cleanersBeauty tools and dentalCordless cleanersCylinder cleanersUpright cleanersBrowse all vacuums and floorcareClaim up to £300 on a e-gift card on selected electricalsNew in electricalsIn stock: iPhone 16New: iPad miniTrending now0% finance availableElectrical offersCeiling lightingDesk and table lampsWall lighting Smart lightingLight bulbsBrowse lightingElectrical buying guidesWhat is Quiet Mark?Tech tipsWork from home gadgetsJoin the quiet revolutionEnergy savings by YourekoPayment plansWomenNew inTrends and editsBlazersCashmereCoats and jacketsCo-ord sets and suitsDressesHoliday shopJeansJumpers and cardigansJumpsuitsLinenLoungewearMaternity clothesModest clothingOccasionwearPartywearPetitePlus sizeShortsSkirtsSports clothesSweatshirts and hoodiesSwimwear and beachwearTops and shirtsTrousers and leggingsWaistcoatsWedding shopWorkwearExplore women's brandsWedding guest dressesMidi dressesMaxi dressesBlack dressesEvening dressesParty dressesVelvet dressesShop all dressesMaternity clothesPetitePlus sizeAnkle bootsBootsShoesCourt shoesTrainers and plimsollsSandalsPyjamas and nightwearRobes and dressing gownsSlippersBrasKnickersSocksTightsShapewearBrowse lingerie and nightwearPyjamas and nightwearRobes and dressing gownsSlippersBrasKnickersSocksTightsShapewearBrowse lingerie and nightwearBagsJewelleryHats, gloves and scarvesPursesSunglassesOccasion hats and fascinatorsWatchesBeltsHair accessoriesUmbrellasPre-loved editPartywear editParty dressesGoing out topsGoing out trousersBlazersFashion rentalBrowse women's occasionwearBrowse women's weddingBrowse women's offersJohn Lewis ANYDAY: 20% offHUSH: up to 40% offSweaty Betty: 30% offBoden: 25% offHobbs: up to 20% offJigsaw: 20% offJohn Lewis x A.W.A.K.E. MODETrending nowJohn Lewis must havesTrending: Chocolate BrownTrending: Leather outfitsDate nightNext level layeringExplore all trends and editsWomenswear sale and offersDress rentalExplore nowA-Z brandsHUSHHobbsMangoPhase EightSweaty BettyWhistlesWhite StuffExplore premium brandsExplore women's brandsMenNew inTrends and editsBlazersCashmereCoats and jacketsHoliday shopJeansJumpers and cardigansLinenLoungewearPartywearPolo shirts and rugby shirtsShirtsShortsSmart casualSports clothesSuits Sweatshirts and hoodiesSwimwearTrousersT-ShirtsWaistcoatsWedding and formalwearExplore men's brandsBootsTrainersShoesLoafersChelsea bootsWalking bootsSandalsWellingtonsPyjamas and nightwearRobes and dressing gownsSlippersSocksUnderwearPyjamas and nightwearRobes and dressing gownsSlippersSocksUnderwearBagsBeltsCufflinksHats, gloves and scarvesJewelleryTies and bow ties SunglassesWalletsWatchesShop all men's accessoriesPartywear editSmart casualFormal shirtsSmart shoesFashion rentalBrowse men's formalwearAftershaveGrooming and skincareJohn Lewis must havesThe premium editAW24 style heroesNext level layeringGraphic teesExplore all trends and editsMenswear sale and offersBrowse men's offersCalvin Klein: 50% offTommy Hilfiger: 50% offJohn Lewis: 15% offKin: 15% offExplore nowA-Z brandsAllSaintsAubinBirkenstockKinReissRodd & GunnVEJAExplore men's brandsBeautyBrowse all beauty dealsFragrance: up to 20% offFragrance sets: up to 15% offRabanne: up to 20% offGucci: up to 20% offPrada: up to 20% offPerfume dealsAftershave dealsNew in beautyExclusivesBestsellersBeauty Advent CalendarsPre-order: Shark CryoGlow LED Face MaskCHANELCharlotte Tilbury CliniqueDIOREstée LauderTrinny LondonSol de JaneiroExplore beauty brandsFoundationsBlushersLipsticksEyeshadowsTinted moisturisersMascarasHand and nail setsNail polish and careMakeup accessoriesShop all makeupWomen's perfumeMen's aftershaveUnisex fragranceAutumn fragrancePerfume gift setsDiscovery setsHair mistsCandles and diffusersSkin careCleansersMoisturisersLip oils and balmsBath and bodyHand and foot careSun cream and after sunFace cleansing toolsLED light therapyMen's grooming and skincareHair careShampooConditionerHair treatmentsHair styling productsHair brushesElectrical hair and beautyMen's aftershaveMen's grooming and skincareShavers, body groomers and hair trimmersMen's gift setsBrowse all wellnessSleep and relaxEnergy and focusRecovery and immunityMore wellbeing ideasSkin + MeBeauty treatmentsThe Beauty SocietyBeautyCycleGift setsNew in beautyNew: Dyson Chitosan™ rangeTrending nowHalloween makeupLuxury beautyWellnessJohn Lewis Beauty Advent CalendarTravel sized beautyWedding and bridal beautyVegan beautyTips and inspirationBaby & KidsBaby clothesBaby girls' clothesBaby boys' clothesNew InNewbornToddlerSleepsuits Snowsuits and pramsuitsMultipacksAccessoriesBrowse baby clothesYounger girls (2-7 years)Older girls (8+ years)Younger boys (2-7 years)Older boys (8+ years)Girls' shoes Boys' shoesGirls' pyjamasBoys' pyjamasGirls' accessoriesBoys' accessoriesGirls' underwear and socksBoys' underwear and socksSchool uniformParty and occasionwearHoliday shopFancy dress costumesSportswearBrowse girls' clothesBrowse boys' clothesYounger girls (2-7 years)Older girls (8+ years)New inShoesNightwearAccessoriesUnderwear and socksSchool uniformParty and occasionwearSportswearBrowse girls' clothesYounger boys (2-7 years)Older boys (8+ years)New inShoesNightwearAccessoriesUnderwear and socksSchool uniformParty and occasionwearSportswearBrowse boys' clothesBrowse all toysBaby toysNew inOutdoor toysGames and puzzlesSensory toysCharacter shopGifts for babiesGifts for kidsBedding and blanketsCots and cotbedsCribs and moses basketsSleeping accessoriesBaby proofing and healthcareNursery furnitureNew inBrowse kids' bedroomInterest free creditBathingChangingWeaning and highchairsFeeding accessoriesBaby bottlesBreast feedingBrowse bathing and changingBrowse feeding and weaningCar seatsPushchairs and strollersTravel systems and bundlesPushchair accessoriesBaby carriersTravel cotsTravel essentialsBrowse buggies and travelMelissa & Doug: 20% offJohn Lewis Toys: 20% offJohn Lewis Heirloom: 20% offChristmas jumpersChristmas pyjamasKids Christmas shopElevated essentialsCharacter ShopKids' boutiqueKids clothing rental: thelittleloopExplore all our trends and editsExplore our brandsBaby and kids offers Baby and nursery adviceNew baby checklistBuying guidesStart-RiteShoe fitting serviceFirst shoes guide5 ways to upcycle old baby clothesSport & TravelCabin casesMedium suitcasesLarge suitcasesHoldalls and weekend bagsHoliday shopBackpacksTravel accessoriesShop all suitcasesWomen's sports clothingMen's sports clothingWomen's sports trainersMen's sports trainersKids' sportswearHome gym equipmentSports equipmentBikesTreadmillsExercise bikesCross trainersWeightsSmart and fitness watchesSports headphonesShop all fitness machinesTreadmillsExercise bikesCross trainersMulti gymsRowing machinesSports equipmentWeightsShop all home gymSports massagersSmartwatches and wearable techBody scalesSports headphonesGym, training and fitnessCyclingRunningSwimmingYoga and pilatesGolfSkiingSports recoveryShop all sports activitiesBikesWalking and hikingWater sportsCamping and accessoriesTentsSleeping bagsFestival essentialsPortable BBQsadidasPelotonBerghausBromptonBullpadelSweaty BettyTherabodyThe North FaceUnder ArmourRoxyExplore sports brandsWellbeingExplore our sports brandsSki wear rentalSports & travel sale and offersBuying the best running gearBuying home gym equipmentBest fitness trackersPeloton buying guideGiftsGifts for herGifts for himGifts for kidsGifts for teenage girlsGifts for teenage boysGifts for babiesGifts for dog loversGifts for cat loversGifts for couplesGifts for grandparentsGifts for mumGifts for dadGifts for petsGifts under £20Gifts under £30Gifts under £50Gift cardsAll gift food & drinkHampersAlcoholChocolateBiscuitsSweets & fudgeTea & hot chocolateGifts for coffee loversUnusual giftsLuxury giftsNovelty giftsGifting collectionsPersonalised giftsGift experiencesGreetings cardsGifts for home loversCorporate giftingHalloweenDiwali giftsBirthday giftsThank you giftsWedding giftsEngagement giftsNew baby giftsChristening giftsAnniversary giftsGet well soon giftsRetirement giftsBaby shower giftsHaberdasheryGames & puzzlesCraftsStationeryBooksGifts for techiesGifts for music loversGifts for gym loversGifts for gardenersGifts for LEGO loversStocking fillers for kidsStocking fillers for herStocking fillers for himBeauty & fragrance setsPampering & relaxationCandles & diffusers Children's toysJewellery giftsChristmas gift wrapBirthday cardsChristmas cardsGreeting cardsWrapping paperNotecards & invitationsParty decorations & accessoriesShop nowChristmasBaubles and tree decorationsRoom decorationsChristmas treesChristmas lightsWreaths and garlandsChristmas tree skirtsChristmas tree toppersChristmas stockingsSugar and SpiceDawn and DuskWisdom and WonderTrinket and TreasureChristmas cardsChristmas crackersChristmas wrapping paperChristmas gift bagsChristmas tableware Christmas candlesChristmas beddingChristmas bakingChristmas craftsSofas in time for ChristmasAdvent calendarsShop giftsGifts for herGifts for himGifts for kidsChristmas hampersGift food and alcoholChristmas pyjamasChristmas jumpersKids Christmas ShopSanta experiences ticketsBest Christmas baublesOutdoor Christmas lights ideasRead our hamper brochureNew brand: JellycatQuality Street: Choose your favouritesNew InAll women's new inNew in dressesNew in jumpers and cardigansNew in coats & jacketsNew in shirts and topsNew in bootsExplore all trends and editsAll men's new inNew in coats & jacketsNew in jumpers & cardigansNew in shirtsNew in trainersExplore all trends and editsNew in BeautyNew in Gift SetsNew in PerfumeNew in MakeupNew in SkincareNew in AftershaveNew in HomeNew in FurnitureNew in LightingHome TrendsHome BrandsNew in ToysNew in GirlsNew in BoysNew in BabyNew in NurseryKids' BoutiqueNew in ElectricalsNew in Mobile PhonesNew in Wearable TechNew in TvsJohn Lewis x A.W.A.K.E. MODEBY FARLoeweEscentric MoleculesOuraWithingsJohn Lewis x Sophie Conran MarimekkoShop by RoomBedsMattressesBeddingBedside tablesCurtains and blindsKids bedroomNurseryBrowse bedroomPlates and bowlsPots and pansKitchen binsFridge freezersCooking and microwavesDishwashersCoffee machinesKettlesToastersBrowse kitchenTVsSofas and armchairsTV standsCoffee tablesSide tablesCushionsRadios and speakersBrowse living roomTowelsBath and shower matsBathroom cabinetsBathroom lightsBeauty toolsShower gelBath oilBrowse bathroomPlates and bowlsPots and pansKitchen binsFridge freezersCooking and microwavesDishwashersCoffee machinesFitted kitchensBrowse kitchenDining tablesDining chairsCabinets and sideboardsGlasswareRugsWall art and printsPicture and photo framesBrowse dining roomDesktop PCsLaptopsMonitorsPrintersComputing accessoriesOffice desksOffice chairsDesk and table lampsBrowse home officeGarden furniture setsGarden chairsBBQsPizza ovensGarden lightingGarden accessoriesOutdoor toys and gamesBrowse gardenKids' bedsKid's beddingBrowse kids' bedroomBrowse nurseryWashing machines and tumble dryersClothes airers and linesCleaning productsVacuum cleanersLaundry baskets, bins and bagsBrowse laundry and utility roomShop all hallwayShop all fitness machinesTreadmillsExercise bikesRowing machinesSports equipmentWeightsBrowse home gym

2024 Apple iPad Pro 11", M4 Processor, iPadOS, Wi-Fi, 256GB

John Lewis Money credit options

Buy now, pay later

Pay your balance in full within 6 months and pay no interest

For the first 6 months, choose when and how much you pay

After 6 months, pay 29.9% APR on any remaining balance over 18 months

Interest on the remaining balance is charged from the date of purchase.

Product cost: £998.99

Total credit: £998.99

Pay in full within 6 months

Interest: None

Total amount payable: £998.99


Or pay nothing for 6 months

Then 18 monthly payments of: £77.31

Interest rate: 29.9% APR (Fixed)

Total amount payable: £1,391.58

16.9% APR

Pay £28.16 per month over 48 months

Product cost: £998.99

Total amount payable: £1,351.68

Interest rate: 16.9% APR Representative (Fixed)

Or pay £34.98 per month over 36 months

Product cost: £998.99

Total amount payable: £1,259.28

Interest rate: 16.9% APR Representative (Fixed)

Or pay £48.77 per month over 24 months

Product cost: £998.99

Total amount payable: £1,170.48

Interest rate: 16.9% APR Representative (Fixed)

Or pay £90.50 per month over 12 months

Product cost: £998.99

Total amount payable: £1,086.00

Interest rate: 16.9% APR Representative (Fixed)

Or pay £174.21 per month over 6 months

Product cost: £998.99

Total amount payable: £1,045.26

Interest rate: 16.9% APR Representative (Fixed)

John Lewis plc is a credit broker and not a lender. Credit provided by Creation.
Who can apply
18 years or over
UK resident for a minimum of 3 years
Annual income of £10,000 or more*
How to apply
Choose your finance option at checkout
Complete eligibility process with our provider, Creation

* We'll consider joint income if you're either married, living with a partner, in a civil partnership, in receipt of Disability Allowance, Employment and Support Allowance, or Personal Independence Payment.

Please note that the amount displayed is for one item only. Additional services are not included.

Credit subject to status, UK residents only, 18 and over.


Colour: Space Black








Colour:
Space Black
Price
£998.99
  • 2 year guarantee included
  • Free standard delivery
  • Free returns until 23 January

18+, T&C apply.

Got a device you are no longer using?

Trade-in now and get some money back when making your new purchase

Or sell your device

To get a little something back for a future purchase

Product description

Product code: 86084501

The 2024 iPad Pro packs astonishing power into an unbelievably thin, light and portable design. Push the limits of what’s possible on iPad with the incredible performance, game-changing graphics, and powerful AI capabilities of the M4 processor. An advanced Ultra Retina XDR display gives you extreme brightness and precise contrast for quite exceptional visuals, and you’ll be crushing your pro workflows with iPadOS and its amazing apps.

Stunning power and performance with the M4 chip
Introducing M4, the next generation of Apple silicon, delivering outrageous performance in the exceptionally thin and light design of iPad Pro. Its display engine enables stunning precision, colour and brightness. A powerful GPU with hardware-accelerated ray tracing renders game-changing graphics. And the Neural Engine in M4 makes iPad Pro an absolute powerhouse for AI.

Ultra Retina XDR display
The Ultra Retina XDR display introduces groundbreaking tandem OLED technology. Extreme brightness, incredibly precise contrast and advanced technologies like ProMotion and True Tone give you a jaw-dropping visual experience. And you can use Reference Mode for colour-accurate workflows.

Mics. Cameras. Action.
Shoot, edit and share all on one device with a pro camera system with LiDAR scanner, studio-quality mics, and four speakers. Capture 4K ProRes video, hop on a video call with the landscape front camera, and take dramatically better document scans enhanced by AI.

The advanced 12MP Wide camera makes iPad Pro a complete mobile studio for creators. Capture detailed 4K ProRes video and vibrant Smart HDR images with even better colour, improved textures and increased detail in low light. And it’s perfect for video calls too, keeping you front and centre with Centre Stage.

LiDAR scanner
The LiDAR scanner greatly enhances 3D workflows and enables faster and more immersive AR experiences. So you can turn a quick scan into a 3D CAD project that you can edit in SketchUp - all from one device.

Pro accessories
Apple Pencil sets the standard for how drawing, painting, handwriting and note-taking should feel - intuitive, precise and magical. All with pixel‑perfect precision, low latency, tilt sensitivity and support for palm rejection. Now, the Apple Pencil Pro adds even more capabilities to bring your ideas to life like never before. This iPad Pro supports both the Apple Pencil (USB-C) and Apple Pencil Pro. And the Magic Keyboard delivers an amazing typing and trackpad experience in a sleek, portable design. All accessories are sold separately.

Pro connectivity
Pro connectivity adds a whole dimension of versatility to iPad Pro. Drive high-resolution external displays up to 6K and connect to storage devices with Thunderbolt. And stay connected wherever you are with support for blazing-fast Wi‑Fi 6E.

Face ID security
Thanks to Face ID, it takes just a glance to unlock your iPad, or a gentle swipe up to access features. It's engineered for secure unlocking, and works in both portrait and landscape orientations. You can even log-in to apps and pay securely with just a glance, so there's less passwords to remember.


Please be aware: This iPad includes a USB-C charging cable, but does not include a USB-C power adapter. Therefore, if you do not already own one, you will need to purchase the Apple 20W USB-C Power Adapter in order to charge this iPad.


Additional information: manufacturers often update their Operating System (OS) software over the course of a device’s lifespan – this means that your product might ship with a more advanced OS than specified.

We can help you get set up
Our specialist in-store Partners can help you to get set up on your new device right away. We can help with anything from transferring personal data from your old device to setting up any essential features.

Visit your local shop with your new device, or simply Click & Collect from a John Lewis & Partners when purchasing and an available Technical Support Partner can set it up for you.

Find out more details and pricing for our tech support services.

Product specification
Accessories Included
USB-C Charge Cable (1 metre)
Audio Details
Dolby Digital, Dolby Digital Plus and Dolby Atmos, Four-speaker audio
Batteries Included
Yes
Battery Life Details
Up to 10 hours of surfing the web on Wi?Fi or watching video
Battery Size & Number
Rechargeable lithium?polymer battery
Bluetooth Version
5.3
Brand
Apple
Camera (front-facing)
12MP Wide camera, ƒ/1.8 aperture Digital zoom up to 5x Five-element lens
Camera (rear-facing)
Landscape 12MP Ultra Wide camera ƒ/2.4 aperture Portrait mode with advanced bokeh and Depth Control
Cellular Generation
Not Cellular
Compatible with
Apple Pencil Pro
Computing Features
Portable, Streaming, Touch Screen
Connectivity Type
Bluetooth
Country of Origin
United Kingdom
Data Storage Capacity
256GB
Dimensions
H3.33 x W26.45 x D18.89cm
Display
Ultra Retina XDR
Graphics Card Series
Integrated - Apple
Graphics card type
Integrated
Guarantee
2 year guarantee included
Location Services
via Wi-Fi
Manufacturer Part Number (MPN)
MVV83NF/A
Memory (RAM)
8GB
Memory Card Slots
No
Model name / number
11-inch iPad Pro WiFi 256GB
NFC Enabled
No
NFC Payment Enabled
Apple Pay enabled
Number of Processor Cores
8
Office Pre-Installed
No Microsoft 365 included
Operating System
iOS
Operating System Version
iOS 17
Pixels Per Inch (PPI)
264
Power Supply
Rechargeable Battery
Processor
Apple M4 chip
Processor Type
Apple M4 Pro
SIM Card Type
No SIM Card
Screen Resolution
2360 x1640 pixels
Screen finish
Gloss
Sensors & Trackers
Accelerometer, Gyroscope, Light, Microphone
Sound Format
Stereo
Touch Screen
Touch Screen Enabled
Virtual Assistant
Apple Siri Enabled
Weight
446.00g
Wired Connections
USB-C x1, Magnetic connector x1
Wireless
WiFi 6 - 802.11ax Enabled
Delivery and returns

Delivery and collection options

Standard Delivery
Free
UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
Click & Collect
Free
Free on orders over £30, £2.50 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
Local Collection Network
Free
Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
Evening Delivery within London M25
£9.95
Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
Next or Named Day Delivery
£7.50
Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
Morning Delivery
£10.95
Delivery on the day of your choice, by 11.30am available 7 days a week.

Returns and refunds

You can return or exchange an unwanted item within 30 days of receiving it. During the festive season, we have an extended returns period. Items purchased between 26 September and 24 December can be returned or exchanged until 23 January 2025.

Please allow up to 14 days from sending the item to receive your refund.

How to return your item

Small items

Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.

Large items - items delivered by two people, such as appliances and furniture

We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.