The go-to place for John Lewis impartial advice, tips & inspiration on all things beauty. Brought to you through virtual and in-store experiences.
From a specially designed space in our participating stores, our beauty obsessed experts will take you on a journey through our array of brands to find the product - or experience - you’ve been searching for.
Whether you want to pop in with a quick question, or book a one-to-one session for a proper beauty chat, we’d love to hear from you.
In participating stores: Cambridge, Edinburgh, Leeds, Southampton & Cardiff
Consultation types
Skincare consultation
Our skincare experts can create a routine for your skin type, help tackle your skincare concerns and recommend products that work for you.
You will get:
- Expert analysis of your skincare needs
- Tailored advice based on your skin type
- Samples to try from across our brands
- Recommendations for your skincare routine
60 mins - Free
Makeup consultation
Whether you want to refresh your everyday look, or find some new essentials for your makeup bag, speak to our experts who love all things make up.
You will get:
- Review your current makeup routine
- New product recommendations
- Help with techniques and tools
- Samples to try from across our brands
60 mins - Free
Full makeover
From bridal make up to a new look for that special event, feel confident and look flawless with a full makeover to match any occasion.
You will get:
- Detailed makeup consultation tailored to your event
- Complete makeover so you’re all set when you leave our store
90 mins - £45 (redeemable against purchase)
Drop-in & speak to us
Have a burning beauty question? Visit our Beauty Society in participating stores: Cambridge, Edinburgh, Leeds, Southampton & Cardiff, and we're here to help.
Our experts specialise across all areas of beauty, including skincare, makeup and wellness, so you can find the right products for you.
You will get:
- One on one consultation with a Beauty expert
- Impartial advice on tailored product recommendations
- A personalised shopping list emailed to you after the appointment
- Appointments available Monday to Sunday
- Online, join on your laptop or phone
30 mins
Free