You can return or exchange unwanted items up to 30 days after purchase.

Items must:

• Be unused and in their original condition (including all labels and tags intact)
• Not contain personal data or have been manufacturer-registered (for phones, tablets, computers, etc)
• There are some items that we can't return or exchange unless faulty. Read our return policy to find out more

Simply bring the item to your local John Lewis & Partners shop with proof of purchase e.g. receipt, delivery note or order number.

If you purchased your item in one of our John Lewis & Partners shops, you can only return it to a John Lewis & Partners shop.

We're unable to accept returns at John Lewis & Partners Swindon Outlet.