• Skip to main content
  • Skip to footer
NEVER KNOWINGLY UNDERSOLD
  • My John Lewis
  • Ways to shopChevron Down 16px Outlined Icon
  • HelpChevron Down 16px Outlined Icon
  • John Lewis MoneyChevron Down 16px Outlined Icon
  • Our stores
John Lewis & Partners Home
  • Store Finder
    Stores
  • Sign in
    Profile Icon
    Account
    Wishlist Icon
  • 0items in Basket
    Basket Icon
    Basket
  • Menu
    Open Menu
    Menu

  • Home & Garden
  • Furniture & Lights
  • Electricals
  • Women
  • Men
  • Beauty
  • Baby & Kids
  • Sport & Travel
  • Gifts
  • Holiday Shop
  • Brands
  • Sale & Offers
Chevron Left 16px Outlined IconCustomer Services

Returns and refunds

Be in the know

Get inspiration, new arrivals and the latest offers to your inbox

Footer

Feedback

Your comments help us improve our website

Leave feedback
John Lewis App

  • Contact us
  • Customer services
  • Product support
  • Our shops
  • Price promise

  • Delivery & collection
  • Track your order
  • Returns & refunds

  • Gift Cards & vouchers
  • Services
  • Buying guides
  • My John Lewis
  • Basket
  • Wish List
  • Brands A-Z
  • Inspiration
  • Offers
  • Events

  • Jobs
  • Waitrose & Partners
  • About the John Lewis Partnership
  • John Lewis & Partners for Business
  • Happier futures
  • Protect+

  • Payment plans
  • Partnership Credit Card
  • Foreign currency
  • Home insurance
  • Pet insurance
  • Car insurance
  • Investments
  • Personal Loans

  • Terms and conditions
  • Secure shopping
  • Product recalls and safety notices
  • Staying safe during Covid-19
  • Modern slavery statement
  • Privacy notice
  • Cookies
  • Sustainability
  • Accessibility
  • Terms and conditions
  • Secure shopping
  • Product recalls and safety notices
  • Staying safe during Covid-19
  • Modern slavery statement
  • Privacy notice
  • Cookies
  • Sustainability
  • Accessibility

John Lewis plc is a credit broker and not a lender. Credit provided by Creation Consumer Finance Limited. John Lewis Money and John Lewis Finance are trading names of John Lewis plc. Registered office: 1 Drummond Gate, Pimlico, London, SW1V 2QQ. Registered in England and Wales (company number: 233462). Authorised and regulated by the Financial Conduct Authority (firm reference number: 724309) for the purpose of introducing the credit provided by Creation Consumer Finance Ltd (company number: NI032565). Registered office: Wellington Buildings, 2-4 Wellington Street, Belfast BT1 6HT. Creation Consumer Finance Ltd is authorised and regulated by the Financial Conduct Authority (firm reference number: 311518). Credit subject to status. 18+ years. UK residents. Terms and conditions apply.
Find out more about Payment Plans.

© John Lewis plc 2001 - 2025

Clearpay is credit that is not regulated by the Financial Conduct Authority. You must be 18+ and a permanent UK resident (excl Channel Islands). T&Cs, late fees and other eligibility criteria apply. Find out more.

Klarna's Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. T&Cs and late fees apply.

Protect Plus policies are provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS, United Kingdom. Registered in England and Wales, Company No. 485850. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Domestic & General Insurance PLC is an insurance undertaking, not an intermediary. Domestic & General Insurance PLC are the underwriter of the insurance and do not provide a personal recommendation or advice. All prices include all applicable taxes (including IPT). Your information will be handled in accordance with Domestic & General's privacy policy which can be found in your terms and conditions.

Download the John Lewis app

Download on the App Store Get it on Google Play
NEVER KNOWINGLY UNDERSOLD
Facebook
Twitter
Youtube
Pinterest
Instagram
TikTok