Take a closer look
Information from the brandProduct description
Product code: 82711331
This HP laptop is great for everyday use. Stream shows, email friends, or crack on with a bit of work - its lightweight, portable design offers total convenience. There's 8GB of RAM to ensure you won't have trouble taking care of light multitasking, a 14" Full HD screen, you'll get a really clear, crisp picture; perfect for streaming your favourite dramas. Plus, with a generous 256GB of SSD storage, loading and boot times are super-fast and responsive, right from start-up.
Keep in contact
Thanks to the onboard camera, this device, once connected to Wi-Fi, will let you take part in video chats or virtual meetings, enabling the fun of the office to come to you.
The power of Intel Core i5
The Intel Core i5 processor in this laptop lets you flex your creative muscles. You won’t have any problems running demanding software, and power-hungry programs like image manipulation and video editing will work like a dream.
Streaming, rendering and video editing will all be a cinch thanks to its 10-core and 12-thread design, and you can expect games to run with sharp graphics and silky-smooth frame rates.
Day to day convenience
The more RAM your machine has, the faster you can expect it to open and run programs. This laptop packs 8GB of RAM; enough to get you online, writing emails and the odd Zoom call.
Super-fast loading with plenty of storage
The 256GB Solid State Drive (SSD) gives you the capacity to store documents and media, while ensuring speedy and dependable access to your files and programs. It'll boots up in a flash, and you'll have enough space for all your music, photos, and a couple of videos too.
Intel Iris Xe Graphics
Intel’s Iris Xe graphics processing unit (GPU) will enable you to enjoy a number of classic older games, along with some casual (web-based) gaming. You may be able to run more modern titles with reduced effects and frame rates.
Great entertainment
The Full HD display means all your favourite films and games will look just as incredible as they do on TV, with the built-in sound system providing crisp, clear audio to accompany whatever's on-screen.
Connecting your other devices
Connect to TVs or external displays with the HDMI output. Listen to music using a 3.5mm headphone jack. Connect to high-speed peripherals with the USB ports, and send data wirelessly between devices using Bluetooth.
Need a hand with set up?
We can support with transferring personal files over, setting up essential features like Antivirus, and making sure everything's running as it should be.
Just bring your new device to one of our stores, and our Partners in Technical Support will take it from there.
Find out more details and pricing for our tech support services.
Product specification
- Accessories Included
- Laptop;Battery;Documentation;AC adapter;Power cord
- Audio Details
- Dual Speaker
- Batteries Included
- Yes
- Battery Life Details
- Up to 8 hours
- Battery Size & Number
- 3-cell
- Bluetooth Version
- 4.2
- Brand
- HP
- Brightness
- 220nits
- CD/DVD/Blu-ray Drive
- No Optical Drive
- Camera (front-facing)
- HP True Vision 720p HD camera with integrated dual array digital microphones
- Charging time
- 1.5 hours
- Computer Type
- Notebook
- Connectivity Type
- Bluetooth, Wi-Fi
- Country of Origin
- China
- Dimensions
- H1.79 x W32.40 x D22.50cm
- Display
- 35.6 cm (14") diagonal, FHD (1920 x 1080), micro-edge, anti-glare, 250 nits, 45%NTSCScreen-to-body ratio79.08%
- Graphics Card Series
- Intel UHD
- Graphics Card/GPU Details
- Intel UHD Graphics 605
- Graphics card type
- Integrated
- Guarantee
- 2 year guarantee included
- HDR
- No HDR Support
- Includes Intel Optane
- No additional memory
- Keyboard Details
- Full Size
- Location Services
- via Wi-Fi
- Manufacturer Part Number (MPN)
- A20JKEA
- Memory (RAM)
- 8GB
- Memory Card Slots
- microSD, SD
- Model name / number
- HP Laptop 14s-dq5009na
- Number of Processor Cores
- 10
- Number of Processor Threads
- 12
- Number of Screens
- 1
- Office Pre-Installed
- No Microsoft 365 included
- Operating System
- Windows 11
- Operating System Version
- Windows 11 Home in S mode
- Picture Or Video Resolution
- Full HD
- Power Supply
- Rechargeable Battery
- Processor
- Intel® Core™ i5 1235U
- Processor Type
- Intel Core i5
- Processor speed
- Up to 4.40 GHz
- Refresh Rate
- 60Hz
- Refresh Rate Range
- Up to 75Hz
- Screen Resolution
- 1920 x 1080 pixels
- Screen Size Measured Diagonally
- 14.00"
- Screen Type
- LCD
- Screen finish
- Gloss
- Sensors & Trackers
- Microphone
- Total Speaker Output
- 2.00W
- Touch Screen
- Not Touch Screen Enabled
- Trackpad
- Multi-Touch
- Virtual Assistant
- No Voice Recognition
- Weight
- 1.46kg
- Wired Connections
- 3.5mm Jack, HDMI 1.4, Microphone Input., 1 x USB-C 3.0, 2 x USB 3.0 (Type A)
- Wireless
- WiFi 5 - 802.11ac Enabled
- Wireless Display
- No Wireless Display
Delivery and returns
Delivery and collection options
- Standard Delivery
- Free
- UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
- Click & Collect
- Free
- Free on orders over £40, £2.95 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
- Evening Delivery within London M25
- £9.95
- Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
- Next or Named Day Delivery
- £7.95
- Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
- Morning Delivery
- £10.95
- Delivery on the day of your choice, by 11.30am available 7 days a week.
- Local Collection Network
- Not available for this item
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it.
Please allow up to 14 days from sending the item to receive your refund.
How to return your item
Small items
Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.
Large items - items delivered by two people, such as appliances and furniture
We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.
