Product description
Product code: 82711307
This HP laptop offers awesome visuals and punchy audio. 4GB of RAM sets you up to handle light multitasking, so you’ll have no problem listening to an album as you catch up on emails, and on the 17.3" Full HD display, catching up with the latest dramas and series will be a total dream. Plus, with 128GB of SSD storage, it's quick and easy to load your music, photos, documents and anything else you need.
Keep in contact
Thanks to the onboard camera, this device, once connected to Wi-Fi, will let you take part in video chats or virtual meetings, enabling the fun of the office to come to you.
Intel Pentium processor
The Intel Pentium processor in this laptop has enough speed for you to browse, stream, and cross items off your to-do list with ease.
Its 4-core, 4-thread design allows you to multi-task between a couple of programmes - handy if you want to listen to music whilst working.
Day to day convenience
RAM is your computer's short term memory. The more you have, the faster you can expect apps to launch and run. There's 4GB in this machine, so you'll be able to have a few tabs open and watch videos to your heart's content.
Super-fast loading with plenty of storage
The 128GB Solid State Drive (SSD) gives you the capacity to store documents and media, while ensuring speedy and dependable access to your files and programs. It'll boots up in a flash, and you'll have enough space for all your music, photos, and a couple of videos too.
Intel UHD Graphics
Intel’s UHD graphics processing unit (GPU) will enable you to enjoy a number of classic older games, along with some casual (web-based) gaming. You may be able to run more modern titles with reduced effects and frame rates.
Great entertainment
The Full HD display packs loads of detail into films, videos and games, with a built-in sound system that pumps out crisp and punchy audio.
Connecting your other devices
Connect to TVs or external displays with the HDMI output. Listen to music using a 3.5mm headphone jack. Connect to high-speed peripherals with the USB ports, and send data wirelessly between devices using Bluetooth.
Need a hand with set up?
We can support with transferring personal files over, setting up essential features like Antivirus, and making sure everything's running as it should be.
Just bring your new device to one of our stores, and our Partners in Technical Support will take it from there.
Find out more details and pricing for our tech support services.
Product specification
- Accessories Included
- Laptop;Battery;Documentation;AC adapter;Power cord
- Audio Details
- Dual speakers
- Batteries Included
- Yes
- Battery Capacity
- 41mAh
- Battery Life Details
- 41mAh, Up to 8 hours and 15 minutes
- Battery Size & Number
- 3-cell
- Bluetooth Version
- 4.2
- Brand
- HP
- Brightness
- 250 nits
- CD/DVD/Blu-ray Drive
- No Optical Drive
- Camera (front-facing)
- HP True Vision 720p HD camera with integrated dual array digital microphones
- Camera (rear-facing)
- No
- Charging time
- 1.5 hr(s)
- Computer Type
- Notebook
- Computing Features
- Portable
- Connectivity Type
- Bluetooth
- Country of Origin
- China
- Data Storage Capacity
- 128GB
- Dimensions
- H2.1 x W40.1 x D25.8cm
- Display
- Full HD, IPS, 45% NTSC
- Graphics Card Series
- Integrated - Intel UHD Graphics
- Graphics Card/GPU Details
- Intel UHD Graphics
- Graphics card type
- Integrated
- Guarantee
- 2 year guarantee included
- Includes Intel Optane
- No additional memory
- Keyboard Details
- Backlit - One colour, Full Size
- Location Services
- via Wi-Fi
- Manufacturer Part Number (MPN)
- 894M3EA #ABU
- Memory (RAM)
- 4GB
- Memory Card Slots
- No
- Model name / number
- HP Laptop 17-cn0104na
- Number of Processor Cores
- 4
- Number of Processor Threads
- 4
- Office Pre-Installed
- Microsoft 365 Personal included (1 user, 1 year)
- Operating System
- Windows 11
- Operating System Version
- Windows 11 Home
- Picture Or Video Resolution
- Full HD
- Power Supply
- Rechargeable Battery
- Processor
- Intel Pentium Silver N5030
- Processor Type
- Intel Pentium
- Processor speed
- 1.1GHz to 3.1GHz
- Refresh Rate
- 60Hz
- Refresh Rate Range
- Up to 75Hz
- Screen Resolution
- 1920 x 1080 pixels
- Screen Size Measured Diagonally
- 17.3"
- Screen Type
- LCD
- Screen finish
- Matte
- Screen sizes (Laptops)
- 16.1" to 18"
- Sensors & Trackers
- Microphone
- Total Speaker Output
- 2W
- Touch Screen
- Not Touch Screen Enabled
- Trackpad
- Multi-Touch
- Virtual Assistant
- No Voice Recognition
- Weight
- 2.05kg
- Wired Connections
- 2x USB 3.0 (Type A), 1x USB-C 3.0, 1x HDMI 1.4, 1x 3.5mm Audio Jack
- Wireless
- WiFi 5 - 802.11ac Enabled
- Wireless Display
- No Wireless Display
Delivery and returns
Delivery and collection options
- Standard Delivery
- Free
- UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
- Click & Collect
- Free
- Free on orders over £30, £2.50 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
- Local Collection Network
- Free
- Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
- Evening Delivery within London M25
- £9.95
- Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
- Next or Named Day Delivery
- £7.50
- Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
- Morning Delivery
- £10.95
- Delivery on the day of your choice, by 11.30am available 7 days a week.
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it. During the festive season, we have an extended returns period. Items purchased between 26 September and 24 December can be returned or exchanged until 23 January 2025.
Please allow up to 14 days from sending the item to receive your refund.
How to return your item
Small items
Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.
Large items - items delivered by two people, such as appliances and furniture
We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.