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Information from the brandProduct description
Product code: 82711701
Free upgrade to Windows 11 when available (see below for details*). This HP ENVY laptop helps take your productivity to the next level. Thanks to a super-speedy processor, you'll be able to power through complex tasks quickly and easily. 32GB of RAM gives you complete freedom to multi-task between as many programs and tabs as you want, and on the 15.6" 4K Ultra HD screen, you'll get a really clear, crisp picture; perfect for streaming your favourite dramas on. Plus, with a massive 2TB of SSD storage, it's quick and easy to load games, photos, documents and anything else you need.
Keep in contact
Thanks to the onboard camera, this device, once connected to Wi-Fi, will let you take part in video chats or virtual meetings, enabling the fun of the office to come to you.
Intel Core i9 processor
Intel's Core i9 processor is something special. Created for those who need real power, you'll fly through the most advanced tasks with ease.
Streaming, rendering and 4K video editing will all be a cinch thanks to its 8-core and 16-thread design, and you can expect games to run with sharp graphics and silky-smooth frame rates.
What is RAM?
RAM (Random Access Memory) is different to the permanent storage provided by hard disk drives (HDD), solid-state drives (SSD) or memory cards in your equipment. RAM is used by your device to temporarily store data to carry out everyday operations. The more RAM your machine has, the faster you can expect it to open and run programs.
Maximum performance
Featuring a massive 32GB of RAM, this computer is comfortable running lots of complex tasks at once, and you won't see any obvious lag or slowdown.
Super-fast loading with huge amounts of storage
The 2TB Solid State Drive (SSD) gives you the capacity to store documents and media, while ensuring speedy and dependable access to your files and programs. It's a great size if you're planning to use the laptop for gaming or video editing.
GeForce RTX 3060 GPU
NVIDIA's GeForce RTX 3060 graphics processing unit will provide next-gen gaming performance, thanks to enhanced 2nd generation Ray Tracing Cores and 3rd generation Tensor Cores. You'll be able to play all the latest titles without worrying about the settings, whilst providing enough grunt for you to enjoy smooth, quality VR experiences (VR headset sold separately). The GeForce RTX 3060 is DirectX 12 Ultimate compatible.
DirectX 12 Ultimate
DirectX 12 Ultimate is the latest version of the API, and is able to take your games to a whole new level of realism, thanks to supporting ray tracing, mesh shaders, variable rate shading, and sampler feedback.
Amazing entertainment
Watching, playing or creating, the 4K display brings content to life. Allowing you to experience more true-to-life colours with realistically vivid details, it's complemented by the built-in sound system that fills the room with its punchy bass.
Connecting your other devices
Connect to TVs or external displays with the HDMI output. Listen to music using a 3.5mm headphone jack. Connect to high-speed peripherals with the USB ports, and send data wirelessly between devices using Bluetooth.
*Upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue in 2022. Specific timing will vary by device. Certain features require specific hardware. See https://www.microsoft.com/windows/windows-11-specifications for details.
We can help you get set up
Our specialist in-store Partners can help you to get set up on your new device right away. We can help with anything from transferring personal data from your old device to setting up any essential features.
Visit your local shop with your new device, or simply Click & Collect from a John Lewis & Partners when purchasing and an available Technical Support Partner can set it up for you.
Find out more details and pricing for our tech support services.
Product specification
- Accessories Included
- Battery;AC adapter;Power cord
- Audio Details
- Audio by Bang & Olufsen, Dual speakers, HP Audio Boost
- Batteries Included
- Yes
- Battery Capacity
- 83.0mAh
- Battery Life Details
- Up to 5 hours
- Battery Size & Number
- 6-cell
- Bluetooth Version
- 5.0
- Brand
- HP
- Brightness
- 400nits
- CD/DVD/Blu-ray Drive
- No Optical Drive
- Camera (front-facing)
- 720p HD camera With privacy shutter
- Camera (rear-facing)
- No
- Computer Type
- Notebook
- Computing Features
- Touch Screen, Lightweight, Portable
- Connectivity Type
- Bluetooth
- Country of Origin
- China
- Dimensions
- H1.84 x W35.79 x D23.68cm
- Display
- 4K UHD, OLED, multitouch-enabled, UWVA, edge-to-edge glass, micro-edge, 100% DCI-P3
- Finish
- Polished
- Generation
- 11th Generation
- Graphics Card Memory
- 6.0GB
- Graphics Card Series
- Dedicated - NVidia GeForce RTX Series
- Graphics Card/GPU Details
- NVIDIA GeForce RTX 3060 6GB GDDR6
- Graphics card type
- Dedicated
- Guarantee
- 2 year guarantee included
- HDR
- No HDR Support
- Includes Intel Optane
- No additional memory
- Keyboard Details
- Chiclet Keys
- Location Services
- via Wi-Fi
- Manufacturer Part Number (MPN)
- 4J935EA #ABU
- Memory (RAM)
- 32GB
- Memory Card Slots
- microSD
- Model name / number
- HP ENVY 15-ep1002na
- Number of Processor Cores
- 8
- Number of Processor Threads
- 16
- Number of Screens
- 1
- Office Pre-Installed
- No Microsoft 365 included
- Operating System
- Windows 10
- Operating System Version
- Windows 10 Home (64 bit)
- Picture Or Video Resolution
- 4K Ultra HD
- Power
- 200.00kW
- Power Supply
- Mains, Rechargeable Battery
- Processor
- Intel Core i9-11900H
- Processor Type
- Intel Core i9
- Processor speed
- 2.5GHz to 4.9GHz
- Refresh Rate
- 60Hz
- Refresh Rate Range
- Up to 75Hz
- SIM Card Type
- No SIM Card
- Screen Resolution
- 3840 x 2160 pixels
- Screen Size Measured Diagonally
- 15.60"
- Screen Type
- OLED
- Screen finish
- Gloss
- Sensors & Trackers
- Fingerprint Recognition
- Touch Screen
- Touch Screen Enabled
- Trackpad
- Gesture Support
- Virtual Assistant
- Amazon Alexa Enabled
- Weight
- 2.48kg
- Wired Connections
- 2x USB4, 2x USB 3.0 (Type A), 1x HDMI 2.1, 1x 3.5mm Audio Jack
- Wireless
- WiFi 6 - 802.11ax Enabled
- Wireless Display
- No Wireless Display
Delivery and returns
Delivery and collection options
- Standard Delivery
- Free
- UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
- Click & Collect
- Free
- Free on orders over £40, £2.95 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
- Local Collection Network
- Free
- Free on orders over £40, £2.95 if you spend less. Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
- Evening Delivery within London M25
- £9.95
- Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
- Next or Named Day Delivery
- £7.95
- Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
- Morning Delivery
- £10.95
- Delivery on the day of your choice, by 11.30am available 7 days a week.
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it.
Please allow up to 14 days from sending the item to receive your refund.
How to return your item
Small items
Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.
Large items - items delivered by two people, such as appliances and furniture
We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.