HPENVY 15-ep1002na Laptop, Intel Core i9 Processor, 32GB RAM, 2TB SSD, 15.6" 4K OLED, Natural Silver









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HP ENVY 15-ep1002na Laptop, Intel Core i9 Processor, 32GB RAM, 2TB SSD, 15.6" 4K OLED, Natural Silver

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Product description

Product code: 82711701

Free upgrade to Windows 11 when available (see below for details*). This HP ENVY laptop helps take your productivity to the next level. Thanks to a super-speedy processor, you'll be able to power through complex tasks quickly and easily. 32GB of RAM gives you complete freedom to multi-task between as many programs and tabs as you want, and on the 15.6" 4K Ultra HD screen, you'll get a really clear, crisp picture; perfect for streaming your favourite dramas on. Plus, with a massive 2TB of SSD storage, it's quick and easy to load games, photos, documents and anything else you need.

Keep in contact
Thanks to the onboard camera, this device, once connected to Wi-Fi, will let you take part in video chats or virtual meetings, enabling the fun of the office to come to you.

Intel Core i9 processor
Intel's Core i9 processor is something special. Created for those who need real power, you'll fly through the most advanced tasks with ease.

Streaming, rendering and 4K video editing will all be a cinch thanks to its 8-core and 16-thread design, and you can expect games to run with sharp graphics and silky-smooth frame rates.

What is RAM?
RAM (Random Access Memory) is different to the permanent storage provided by hard disk drives (HDD), solid-state drives (SSD) or memory cards in your equipment. RAM is used by your device to temporarily store data to carry out everyday operations. The more RAM your machine has, the faster you can expect it to open and run programs.

Maximum performance
Featuring a massive 32GB of RAM, this computer is comfortable running lots of complex tasks at once, and you won't see any obvious lag or slowdown.

Super-fast loading with huge amounts of storage
The 2TB Solid State Drive (SSD) gives you the capacity to store documents and media, while ensuring speedy and dependable access to your files and programs. It's a great size if you're planning to use the laptop for gaming or video editing.

GeForce RTX 3060 GPU
NVIDIA's GeForce RTX 3060 graphics processing unit will provide next-gen gaming performance, thanks to enhanced 2nd generation Ray Tracing Cores and 3rd generation Tensor Cores. You'll be able to play all the latest titles without worrying about the settings, whilst providing enough grunt for you to enjoy smooth, quality VR experiences (VR headset sold separately). The GeForce RTX 3060 is DirectX 12 Ultimate compatible.

DirectX 12 Ultimate
DirectX 12 Ultimate is the latest version of the API, and is able to take your games to a whole new level of realism, thanks to supporting ray tracing, mesh shaders, variable rate shading, and sampler feedback.

Amazing entertainment
Watching, playing or creating, the 4K display brings content to life. Allowing you to experience more true-to-life colours with realistically vivid details, it's complemented by the built-in sound system that fills the room with its punchy bass.

Connecting your other devices
Connect to TVs or external displays with the HDMI output. Listen to music using a 3.5mm headphone jack. Connect to high-speed peripherals with the USB ports, and send data wirelessly between devices using Bluetooth.

*Upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue in 2022. Specific timing will vary by device. Certain features require specific hardware. See https://www.microsoft.com/windows/windows-11-specifications for details.


We can help you get set up
Our specialist in-store Partners can help you to get set up on your new device right away. We can help with anything from transferring personal data from your old device to setting up any essential features.

Visit your local shop with your new device, or simply Click & Collect from a John Lewis & Partners when purchasing and an available Technical Support Partner can set it up for you.

Find out more details and pricing for our tech support services.

Product specification
Accessories Included
Battery;AC adapter;Power cord
Audio Details
Audio by Bang & Olufsen, Dual speakers, HP Audio Boost
Batteries Included
Yes
Battery Capacity
83.0mAh
Battery Life Details
Up to 5 hours
Battery Size & Number
6-cell
Bluetooth Version
5.0
Brand
HP
Brightness
400nits
CD/DVD/Blu-ray Drive
No Optical Drive
Camera (front-facing)
720p HD camera With privacy shutter
Camera (rear-facing)
No
Computer Type
Notebook
Computing Features
Touch Screen, Lightweight, Portable
Connectivity Type
Bluetooth
Country of Origin
China
Dimensions
H1.84 x W35.79 x D23.68cm
Display
4K UHD, OLED, multitouch-enabled, UWVA, edge-to-edge glass, micro-edge, 100% DCI-P3
Finish
Polished
Generation
11th Generation
Graphics Card Memory
6.0GB
Graphics Card Series
Dedicated - NVidia GeForce RTX Series
Graphics Card/GPU Details
NVIDIA GeForce RTX 3060 6GB GDDR6
Graphics card type
Dedicated
Guarantee
2 year guarantee included
HDR
No HDR Support
Includes Intel Optane
No additional memory
Keyboard Details
Chiclet Keys
Location Services
via Wi-Fi
Manufacturer Part Number (MPN)
4J935EA #ABU
Memory (RAM)
32GB
Memory Card Slots
microSD
Model name / number
HP ENVY 15-ep1002na
Number of Processor Cores
8
Number of Processor Threads
16
Number of Screens
1
Office Pre-Installed
No Microsoft 365 included
Operating System
Windows 10
Operating System Version
Windows 10 Home (64 bit)
Picture Or Video Resolution
4K Ultra HD
Power
200.00kW
Power Supply
Mains, Rechargeable Battery
Processor
Intel Core i9-11900H
Processor Type
Intel Core i9
Processor speed
2.5GHz to 4.9GHz
Refresh Rate
60Hz
Refresh Rate Range
Up to 75Hz
SIM Card Type
No SIM Card
Screen Resolution
3840 x 2160 pixels
Screen Size Measured Diagonally
15.60"
Screen Type
OLED
Screen finish
Gloss
Sensors & Trackers
Fingerprint Recognition
Touch Screen
Touch Screen Enabled
Trackpad
Gesture Support
Virtual Assistant
Amazon Alexa Enabled
Weight
2.48kg
Wired Connections
2x USB4, 2x USB 3.0 (Type A), 1x HDMI 2.1, 1x 3.5mm Audio Jack
Wireless
WiFi 6 - 802.11ax Enabled
Wireless Display
No Wireless Display
Delivery and returns

Delivery and collection options

Standard Delivery
Free
UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
Click & Collect
Free
Free on orders over £40, £2.95 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
Local Collection Network
Free
Free on orders over £40, £2.95 if you spend less. Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
Evening Delivery within London M25
£9.95
Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
Next or Named Day Delivery
£7.95
Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
Morning Delivery
£10.95
Delivery on the day of your choice, by 11.30am available 7 days a week.

Returns and refunds

You can return or exchange an unwanted item within 30 days of receiving it.

Please allow up to 14 days from sending the item to receive your refund.

How to return your item

Small items

Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.

Large items - items delivered by two people, such as appliances and furniture

We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.

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