Installation & Disposal
Mattress & Divan Recycling
What this includes
- Removal and recycling of mattresses and divans only, and not bedsteads or headboards
- Removal and disposal of all packaging
Before we arrive
- Please strip your old mattress of any linen and leave the mattress on the bed frame
- Please move any furniture close to the bed so it’s easy to access
- Please make sure the items to be collected are reasonably hygienic
What you should know
- Please note that we reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf
- Mattresses will be broken down into their constituent parts and around 98% of this material will be sold for re-use
If you've booked an installation and recycling service, we'll take your old item away from the room.
- Price
- £849.00
18+, T&C apply.
John Lewis 60 Night Comfort Trial
Our 60-night trial applied to all John Lewis mattresses, excluding John Lewis ANYDAY, John Lewis Open Spring and divan bases. This means that if you want to exchange your mattress within 60 nights from delivery you can choose a different model. For hygiene reasons, you need to have purchased a mattress protector in the same transaction. The trial is also not valid on ex shop floor display models and reduce to clear models.
Please click here to see our collection of mattress protectors
Product description
Product code: 80021122
Introducing the John Lewis Ortho Collection, and a range of mattresses that will support your every move. They offer a medium-to-firm feel for a superior night’s sleep, with support that’s personalised to your body.
- Made with a dual-layer of 2,000 zoned pocket springs which ensure your spine is aligned and supported throughout the night to relieve aches and pains
- Each spring works independently, reacting to the individual body shape and weight to provide just the right amount of support
- The recycled polyester comfort layer is breathable and wicks away moisture to keep your sleep environment cool and clean
- The hand-tufted mattress top is soft-to-touch and provides a naturally more supportive sleep surface. It’s comfortable and durable, too
- Each mattress is handmade to order in the UK and can be fully recycled at end of life
We recommend using a good quality mattress protector under your bed linen to protect your new mattress from spills and stains. Plus, to meet the conditions of our 60 Night Comfort Trial, you'll need to purchase a mattress protector in the same transaction as your mattress, and ensure it is used. Browse our range here.
Try before you buy
This is an important purchase and it’s worth trying your new mattress in one of our shops to make sure it's right for you. Our Partners can tell you more about its benefits, and recommend options based on your needs. For more information, call 03452 661 805 and we can tell you where to find this range on display.
Product specification
- Antibacterial protection
- No Antibacterial Protection
- Brand
- John Lewis
- Composition
- Sleep Surface 100% Polyester Non Sleep Surface 70% Polypropylene / 30% PolyesterBorder and Handles 50% Polyester / 50% ViscoseTape 100% Polypropylene
- Country of Origin
- United Kingdom
- Dimensions
- H29.5 x W135 x D190cm
- Firmness
- Medium to Firm
- Guarantee
- 7 year guarantee included
- Mattress Size
- Double
- Mattress Tuft Type
- Tufted
- Mattress Turn
- No turn - rotate only (head to foot)
- Mattress Type
- Pocket Spring
- Maximum User Weight
- 200.0kg
- Range
- John Lewis Ortho Support
- Side stitched
- Hand Stitched
- Spring count
- 1716
- Weight
- 36.50kg
Useful guides
Brand information
When you're part of it, you put your heart into it.
At John Lewis & Partners, we're more than employees - we're owners. That's why we're all called Partners.
And that's why we all go above and beyond to offer quality products and outstanding service to the people that matter most - you, our customers.
Because for us, it's personal.
Delivery and returns
Delivery and collection options
- Standard Delivery
- £19.95
- Delivery to UK mainland locations from 3 working days of your order, delivered on the day of your choice, Monday to Saturday. Choose your preferred delivery day in checkout. 2-hour and 4-hour slots are available for an additional cost. Availability varies by postcode. Additional charges apply to locations outside of UK mainland.
- Click & Collect
- Not available for this item
- Local Collection Network
- Not available for this item
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it.
Please allow up to 14 days from sending the item to receive your refund.
How to return your item
Small items
Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.
Large items - items delivered by two people, such as appliances and furniture
We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.