MicrosoftSurface Laptop, Copilot+ PC, Qualcomm C12 Snapdragon X Elite Processor, 16GB, 256GB, 15” PixelSense Display, Platinum
Product description
Product code: 82712512
The 7th generation Surface Laptop gives you exceptional performance, for seamless productivity and creativity. Its blazing NPU speed enables AI-powered applications. Become a creator with just one click …the Microsoft Copilot key helps turn your ideas into reality. Its PixelSense touchscreen display is remarkably bright, with enriched HDR tech for crisper whites, darker blacks, and an extended colour spectrum. And you can shoot, scan or start a call with HD cameras front and rear and AI-enhanced features for superior lighting and crystal clear sound.
Qualcomm Snapdragon X Elite processor
Built for AI, Snapdragon X Elite provides cutting edge responsiveness, so you can navigate demanding multi-tasking workloads across productivity, creativity, immersive entertainment, and more.
Its 12-core CPU features Dual-Core Boost for incredibly fast responsiveness.
Create with Cocreator
Everyone has an imagination and an ability to be an artist. Describe or draw your vision with text or image prompts and watch Cocreator generate an interpretation of it. Cocreator is optimised for English text prompts.
PixelSense Flow touchscreen
Get smoother motions and swift interactions with up to 120Hz refresh rate on its interactive PixelSense touchscreen.
Every keystroke perfected
Let your thoughts flow with the satisfying sound and feel of typing. Navigate with precision on the large touchpad, enhanced by customisable haptic feedback.
Ultrathin, ultralight
Ultra-portable design that delivers superior power for seamless productivity, wherever you are. The Surface Laptop is crafted from lightweight yet durable aluminum
What is RAM?
RAM (Random Access Memory) is different to the permanent storage provided by hard disk drives (HDD), solid state drives (SSD) or memory cards in your equipment. RAM is used by your device to temporarily store data to carry out everyday operations. The more RAM your machine has, the faster you can expect it to open and run programs.
RAM packed
Featuring a massive 16GB of RAM, this computer is comfortable running lots of complex tasks at once, and you won't see any obvious lag or slowdown.
Super-fast loading with lots of storage
The 256GB Solid State Drive (SSD) gives you the capacity to store documents and media, while ensuring speedy and dependable access to your files and programs. It'll boot up in a flash, and there'll be enough space for all your photos, videos, music, and more.
Some Copilot+ PCs require download of free updates to run Copilot+ PC experiences, available starting late 2024 – 2025. Availability of Copilot+ PC features varies by device and market.
We can help you get set up
Our specialist in-store Partners can help you to get set up on your new device right away. We can help with anything from transferring personal data from your old device to setting up any essential features.
Visit your local shop with your new device, or simply Click & Collect from a John Lewis & Partners when purchasing and an available Technical Support Partner can set it up for you.
Find out more details and pricing for our tech support services.
Product specification
- Accessories Included
- Laptop, QSG, Safety and Warranty documents, 65W PSU
- Audio Details
- Omnisonic® Speakers with Dolby® Atmos®28 Support for Bluetooth® LE Audio
- Batteries Included
- Yes
- Battery Capacity
- 5806.0mAh
- Battery Life Details
- Up to 20 Hours
- Battery Size & Number
- Number of batteries: 1, Number of cells: 6, Battery weight: 259.5g
- Bluetooth Version
- 5.3
- Brand
- Microsoft
- Brightness
- 300 nits
- CD/DVD/Blu-ray Drive
- No Optical Drive
- Camera (front-facing)
- 2MP, 1080p Full HD front facing
- Charging time
- 1.0 hr
- Computing Features
- Portable
- Connectivity Type
- Bluetooth
- Country of Origin
- China
- Data Storage Capacity
- 256GB
- Dimensions
- H329.00mm * W239.00mm
- Display
- 1920 x 1080 @ 60 fps
- Finish
- Matte
- Graphics Card Series
- Dedicated - Qualcomm® Adreno
- Graphics Card/GPU Details
- Qualcomm® Adreno
- Graphics card type
- Dedicated
- Guarantee
- 2 year guarantee included
- Includes Intel Optane
- No additional memory
- Keyboard Details
- Full Size
- Location Services
- via Wi-Fi
- Manufacturer Part Number (MPN)
- ZHG-00004
- Memory (RAM)
- 16GB
- Memory Card Slots
- No
- Model name / number
- Surface Laptop / 2037
- Number of Processor Cores
- 12
- Number of Processor Threads
- 12
- Office Pre-Installed
- No Microsoft 365 included
- Operating System
- Windows 11
- Operating System Version
- Windows 11 Home
- Power
- 65.00W
- Power Supply
- Rechargeable Battery
- Processor
- C12 Snapdragon® X Elite
- Processor Type
- Qualcomm Snapdragon X Elite
- Processor speed
- 4.5GHz
- Refresh Rate
- 60Hz
- Refresh Rate Range
- Up to 75Hz
- Screen Resolution
- 1920 x 1080 pixels
- Screen Size Measured Diagonally
- 15.0"
- Screen Type
- LED
- Screen finish
- Gloss
- Screen sizes (Laptops)
- 14.1" to 16"
- Sensors & Trackers
- Microphone
- Total Speaker Output
- 2W
- Touch Screen
- Touch Screen Enabled
- Trackpad
- Multi-Touch
- Virtual Assistant
- No Voice Recognition
- Weight
- 1.66kg
- Wired Connections
- 3.5mm Jack
- Wireless
- WiFi 802.11a Enabled, WiFi 802.11b Enabled, WiFi 802.11g Enabled
- Wireless Display
- No Wireless Display
Delivery and returns
Delivery and collection options
- Standard Delivery
- Free
- UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
- Click & Collect
- Free
- Free on orders over £30, £2.50 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
- Local Collection Network
- Free
- Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
- Evening Delivery within London M25
- £9.95
- Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
- Next or Named Day Delivery
- £7.50
- Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
- Morning Delivery
- £10.95
- Delivery on the day of your choice, by 11.30am available 7 days a week.
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it. During the festive season, we have an extended returns period. Items purchased between 26 September and 24 December can be returned or exchanged until 23 January 2025.
Please allow up to 14 days from sending the item to receive your refund.
How to return your item
Small items
Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.
Large items - items delivered by two people, such as appliances and furniture
We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.