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Product description

Product code: 47131411

Pure, lightweight and oil-free, our soothing serum quickly absorbs to hydrate and rebalance sensitive skin. With a restoring blend of sodium hyaluronate, helichrysum and seawater extracts, and hydrating hyaluronic acid and smoothing oat extract, the appearance of redness is reduced over time, and fine lines and wrinkles visibly plumped for a firmer, smoother complexion.

Solution focused skincare:

  • Restores: a blend of sodium hyaluronate, helichrysum and seawater extracts instantly soothes skin, with the appearance of redness reduced over time
  • Smooths: hyaluronic acid and oat extract work together to provide a targeted hydrating boost to visibly plump fine lines and wrinkles, for skin that feels soft, looks smoother and firmer

Proof organic works:

  • Instantly* Skin feels hydrated and soothed
  • After 2 weeks* Skin feels less sensitive. Skin looks healthier
  • After 4 weeks* Skin feels less reactive over time. Skin feels stronger

Clinically proven to visibly reduce the appearance of fine line and wrinkles, firm and plump skin after 30 days of use.

*Based on a consumer trial with 106 women when using Sensitive Restore & Smooth Serum morning and evening.

Dermatologically tested and approved, fragrance-free, alcohol-free and certified organic.

Product specification
Beauty Effect
Hydrating, Smoothing
Beauty Feature
Organic
Brand
Neal's Yard Remedies
Country of Origin
United Kingdom
Formulation
Cream
Free From
Fragrance Free, Paraben Free
SPF Rating
No SPF
Skin Type
Sensitive
Suitable for Vegans/Vegetarians
Suitable For Vegans, Suitable For Vegetarians
Volume
30ml
Weight
98.0g
How to use
pHow to use:/p pApply to clean skin, morning and evening. Squeeze two drops of serum onto fingertips and apply to your face and neck with a light upwards and outwards sweeping motion, until fully absorbed./p pFor results you’ll love, use after Sensitive Comfort + Hydrate Micellar Cleanser and/or Sensitive Soothing Cleansing Milk and follow with Sensitive Replenish + Balance Moisturiser or Sensitive Soothing Moisturiser./p
Brand information
Neal's Yard Remedies
At Neal’s Yard Remedies they believe that beauty, health and wellbeing should be natural, not synthetic. This belief has been part of our DNA since they first opened their doors, in a once forgotten corner of Covent Garden, London, back in 1981.
 
Today they continue to scientifically formulate and produce award-winning, ethical health and beauty products ourselves, using carefully selected pure organic and natural herbs, oils and extracts. The fabulous aromas in their products aren’t just nice fragrances, they’re natural essential oils and extracts, so they don’t just smell amazing, they actually enhance your mood while benefitting your skin.
 
Passion for purity, safety and efficacy is central to their formulations. Neal’s Yard Remedies use pure organic ingredients wherever possible, grown without harmful synthetic pesticides or fertilisers, and rich in naturally occurring antioxidants and nutrients. Organic ingredients have been shown to contain up to 69% more key antioxidants than those that have been conventionally grown*.
 
Equally important to what they put into their products is what we leave out. They never use GM ingredients, parabens, mineral oils, synthetic fragrances or colours, or many of the other ‘questionable’ yet commonly used skincare ingredients. We follow the Precautionary Principle when formulating our products. If they’re not completely satisfied an ingredient is safe, they’ll leave it out. It’s that simple. 
 
To Neal’s Yard Remedies, the social and environmental cost of ingredients is more important than the price. By choosing to support organic, ethical, sustainable production and fair trade programmes, they believe they can be a positive force for change. They are one of the first beauty companies in the world to make skincare with Fairtrade ingredients, and have the world’s largest range of Soil Association certified organic health and beauty products.
 
Delivery and returns

Delivery and collection options

Standard Delivery
£4.50
UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
Click & Collect
£2.95
Free on orders over £40, £2.95 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
Local Collection Network
£2.95
Free on orders over £40, £2.95 if you spend less. Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
Evening Delivery within London M25
£9.95
Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
Next or Named Day Delivery
£7.95
Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
Morning Delivery
£10.95
Delivery on the day of your choice, by 11.30am available 7 days a week.

Returns and refunds

Returns restrictions apply to this item

Unless faulty, you can only return this item if unopened, unused and with the original seals or tags intact. This does not affect your statutory rights.

You can return or exchange an unwanted item within 30 days of receiving it.

Please allow up to 14 days from sending the item to receive your refund.

How to return your item

Small items

Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.

Large items - items delivered by two people, such as appliances and furniture

We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.