Our services

TV setup installation service

When we deliver your new TV, our delivery Partners can set it up for you and remove and recycle your existing one. Simply add both the Installation and Recycling Service options to your basket along with your new TV.

If your TV is coming directly from the supplier, we can still install it. Just give us a call on 0345 604 8835 once you’ve bought your TV.

Wall mount or pedestal?
We can set up both. Check the product specifications to see if the model you’ve chosen can be mounted to the wall. If it can, here’s what you need to know. If it’s mounted on a stand, read on.

How to ensure a successful installation

What you need to know before a TV setup service

Watch this short video for details on our installation service and how to book the service

Connectivity

We want your installation to go as smoothly as possible so you can start binge-watching box sets straight away. The information below includes a few things to check before purchasing

Aerial and power

We’ll fit your new TV’s pedestal stand and connect it to your aerial and other devices like DVD players or gaming consoles. The aerial point and electrical power supply should be roughly one metre away from the TV. If yours is further, have a compatible cable or extension lead to hand.

Devices and internet

We’ll connect your SMART TV to the internet so please have your WiFi log-in details and download relevant apps, like Sonos for a new soundbar connection. If your connection isn’t great, consider an additional WiFi solution.

Accessories

TV stands

If you’ve bought a TV stand with an assembly service from us, we’ll build it at the same time we’re setting your TV up. If you’re using your own stand, have it ready.

New devices & surround sound

If you’ve bought a device like a soundbar or gaming system, we’ll connect this for you as long as you have the right cables. Bought a 5.1 surround sound system from us? If you’d like us to install it, please speak to us beforehand in store or call us on 0345 604 9049.

Not sure? Bit confused? What’s WiFi?
If you aren’t sure whether your existing setup matches all that, we might not be able to set up your new TV on the day. If you have any questions, give us a call on 03456 049 049 or pop into your nearest John Lewis & Partners. We’ll be happy to help

Installation and recycling prices

Installation price

Set Up and Demo: £44.99

We also offer TV wall mount installation, find out more about what you need to check before booking and pricing here.

TV stand assembly

Ranging from £35 to £100

TV stand assembly prices are individually pre-determined based on their complexity to build. Further details and prices can be found on individual TV stand product pages.

We are unable to offer an assembly service on TV stands that are delivered directly from the supplier.

Recycling

Per television: £25

If you have only booked a recycling service, please ensure your current television has been safely disconnected from the electricity supply before we arrive.

Read about our guide to recycling electrical and electronic products.