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Product code: 47281705
The Ordinary, the #1 Serum Brand in the UK*
*Source: Circana (UK) Ltd, Retail Tracking Service, Circana's 'Prestige' Retailers+, Skincare Unit Sales by Division, Face Serum and Body Serum combined, 12 months ending May 2024. +Prestige Retailers defined as retailers authorised by law to carry specific products.
Balancing & Clarifying Serum provides visibly clearer skin, by helping to reduce the look of pores, excess oil, and uneven skin texture. The formulation offers a simple way to treat multiple concerns, offering a total of seven key benefits for blemish-prone and congested skin. While especially suited to oily and combination skin, it is tested and suitable for all skin types.
Balancing & Clarifying Serum minimizes excess shine, and helps reduce the look of enlarged pores, which can be common concerns for oily skin types. It also provides all-day hydration and strengthens the skin barrier to help balance skin’s oil and water content, to avoid drying or stripping the skin.
In addition, Balancing & Clarifying Serum helps to improve uneven skin texture for smoother-looking skin, while also reducing visible post-acne marks and promoting skin radiance to make skin look clearer and brighter.
As part of our range of Multi-Active Solutions, Balancing & Clarifying combines seven key technologies to achieve these benefits:
- Sarcosine and L-Carnitine: Naturally occurring molecules that reduce the appearance of oiliness and shine
- Polylysine: A patented molecule that also reduces the appearance of oiliness and shine. It has a unique three-dimensional branched structure that is composed of 48 naturally-derived lysine amino acids
- Adenosine: Helps reduce the appearance of pores and textured skin
- N-Acetylglucosamine (NAG): An amino sugar that offers similar exfoliation properties to direct acids. Through this exfoliation, it helps target signs of congestion, while also targeting the look of uneven skin tone
- Ectoin: Protects the skin barrier against water loss and helps maintain skin hydration. The ingredient ectoin is an amino acid derivative produced via fermentation from ectoine - a naturally occurring molecule found in a wide range of bacteria that live in extreme conditions
- Lactococcus Ferment Lysate: Works to help support the skin barrier. It is a mixture of fragmented molecules derived from the breakdown of the bacteria lactococcus lactis
Testing shows Balancing & Clarifying Serum:
- Provides visibly clearer skin by helping reduce signs of congestion including the look of pores, excess oil and uneven skin texture
- Reduces the look of enlarged pores
- Minimises excess shine
- Improves skin texture
- Reduces the appearance of post-acne marks
- Provides all-day hydration
- Strengthens the skin barrier
- Boosts skin radiance
Product specification
- Brand
- The Ordinary
- Country of Origin
- Canada
- Formulation
- Serum
- Volume
- 30ml
How to use
Brand information
Delivery and returns
Delivery and collection options
- Standard Delivery
- £4.50
- UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
- Click & Collect
- £2.95
- Free on orders over £40, £2.95 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
- Local Collection Network
- £2.95
- Free on orders over £40, £2.95 if you spend less. Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
- Evening Delivery within London M25
- £9.95
- Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
- Next or Named Day Delivery
- £7.95
- Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
- Morning Delivery
- £10.95
- Delivery on the day of your choice, by 11.30am available 7 days a week.
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it.
Please allow up to 14 days from sending the item to receive your refund.
How to return your item
Small items
Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.
Large items - items delivered by two people, such as appliances and furniture
We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.