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- 2 year guarantee included
- Free Click & Collect
- Free standard delivery
- Free returns
18+, T&C apply.
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Information from the brandProduct description
Product code: 51920172
Fuel your passion for entertainment with the moto e14. Watch shows and movies come to life on an extra-bright 6.56" 90Hz ultra-wide display backed by Dolby Atmos sound. And do it all with a thin, lightweight phone that's built to last thanks to Corning Gorilla Glass 3 and an IP52 water-repellent design. Feeling inspired? Unleash your creativity with an AI-powered camera that makes it easy to shoot like a pro. Or binge watch your favourite shows to the finish with a 5000mAh battery. The new moto e14 gives your entertainment a boost.
AI-powered camera
All your shots are social media ready with intelligent features that enhance your pictures.
Smoother multitasking
Get some extra speed with up to 4GB of RAM using the RAM Boost feature, and feel the power of an octa-core processor.
Immersive experience
Enjoy a unique audio-visual experience on a fast-refreshing, extra-bright 6.56” 90Hz HD+ screen with Dolby Atmos sound.
Long-lasting battery
A massive 5000 mAh battery keeps you going for up to 40 hours and 15W rapid charging lets you power up quickly.
What is RAM?
RAM (Random Access Memory) is different to the permanent storage provided by hard disk drives (HDD), solid state drives (SSD) or memory cards in your equipment. RAM is used by your device to temporarily store data to carry out everyday operations. The more RAM your machine has, the faster you can expect it to open and run programs.
This device has 2GB of RAM.
What is SIM free?
You'll receive an unlocked device, so there's no requirement to commit to any network, leaving you free to decide which SIM card / network to use. This gives you the opportunity to find the most suitable plan, whether that's contract or pay-as-you-go, throughout the lifetime of the phone.
Top tip: as this mobile phone is supplied SIM free and unlocked, you have access to SIM only deals - these usually offer far better value for money - especially for all-important data plans.
You also have the option to add a foreign SIM card, so you can use this device overseas for less as well.
Additional information: manufacturers often update their Operating System (OS) software over the course of a device's lifespan - this means that your product might ship with a more advanced OS than specified.
We can help you get set up
Our specialist in-store Partners can help you to get set up on your new device right away. We can help with anything from transferring personal data from your old device to setting up any essential features.
Visit your local shop with your new device, or simply Click & Collect from a John Lewis & Partners when purchasing and an available Technical Support Partner can set it up for you.
Find out more details and pricing for our tech support services.
Product specification
- Audio Details
- Single speaker with Dolby Atmos®
- Batteries Included
- Yes
- Battery Capacity
- 5000mAh
- Battery Life (Standby)
- 46 hours
- Battery Life (Talk-time)
- 12 hours
- Bluetooth Version
- 5.0
- Brand
- Motorola
- Built In Flash
- Yes
- Built-in light
- Yes
- Camera (front-facing)
- 5MP (f/2.2, 1.12μm)
- Camera (rear-facing)
- 13MP (f/2.2, 1.12μm) , PDAF
- Cellular Generation
- 4G
- Country of Origin
- China
- Data Storage Capacity
- 64GB
- Dimensions
- H16.34 x W7.45 x D0.79cm
- Graphics Card/GPU Details
- 650MHz Arm Mali-G57 MP1 GPU
- Guarantee
- 2 year guarantee included
- HDR
- No HDR Support
- IP rating
- IP52
- Image Megapixels
- 5.00MP
- Lens Aperture
- f/2.2
- Location Services
- via A-GPS, via Galileo, via GLONASS, via GPS
- Manufacturer Part Number (MPN)
- PB3C0001GB
- Memory (RAM)
- 2GB
- Memory Card Slots
- microSD
- Mobile Phone Type
- Moto e14
- Model name / number
- XT2421-13
- NFC Enabled
- No
- NFC Payment Enabled
- No NFC Payment method
- Number of Screens
- 1
- Operating System
- Android
- Pixels Per Inch (PPI)
- 269
- Processor
- Unisoc T606
- Processor speed
- 1.6GHz
- SIM Card Type
- Nano-SIM
- Screen Resolution
- 720 x 1612 pixels
- Screen Size Measured Diagonally
- 6.56"
- Screen Type
- LCD
- Sensors & Trackers
- Proximity, Light, Accelerometer
- Shooting Modes
- Shooting modes: Photo Portrait Other features: HDR Leveler Timer Assistive Grid Watermark
- Touch Screen
- Touch Screen Enabled
- Weight
- 178.80g
- Wired Connections
- 1 x USB-C 2.0
- Wireless Charging Type
- Not Wireless Charging Enabled
Delivery and returns
Delivery and collection options
- Standard Delivery
- Free
- UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
- Click & Collect
- Free
- Free on orders over £40, £2.95 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
- Local Collection Network
- Free
- Free on orders over £40, £2.95 if you spend less. Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
- Evening Delivery within London M25
- £9.95
- Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
- Next or Named Day Delivery
- £7.95
- Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
- Morning Delivery
- £10.95
- Delivery on the day of your choice, by 11.30am available 7 days a week.
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it.
Please allow up to 14 days from sending the item to receive your refund.
How to return your item
Small items
Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.
Large items - items delivered by two people, such as appliances and furniture
We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.