My John Lewis member benefits
Rewarding little moments
Take a look at the exclusive benefits, events and extra treats you get with our in-store and virtual services. Only as a My John Lewis member.
Not a member? You're missing a lot of exclusive offers and events
Terms & Conditions
Up to 10% off home with home design service appointments
1. One offer per qualifying transaction can be redeemed and the offer can only be used once.
2. This offer is valid on selected Home products only.
3. This Home Design Service appointment offer is valid from 2nd April 2025 until further notice. The Promotion applies to qualifying transactions made within this period.
4. To redeem online the customer will be provided with a code at the end of their In-Store or Virtual Home Design Service Appointment.
5. To redeem in-store the Partner processing the transaction will apply the offer upon confirmation that the Customer is a My John Lewis member and has had a Home Design Service Appointment. To confirm your membership, please show your My John Lewis card.
6. To qualify for this Promotion you must be a new or existing My John Lewis member. Online customers must be logged in to your johnlewis.com online account, and have your My JL member number registered to that account. Customers in store should have their My John Lewis card scanned or speak to the Partner processing their transaction when completing the purchase at the checkout.
7. All products are subject to availability and we will not take pre-payment for items awaiting stock delivery.
8. Eligibility for the offer is only valid for each customer up to 3 months after the date of the customer's Home Design Service Appointment.
9. To qualify for this offer you must book and have attended an in-store or virtual Home Design Service appointment, then you need to purchase qualifying Home products in one transaction online or in-store (see exclusion details below).
10. If all other eligibility is met the customer will receive 5% off their purchases when they spend £1,500.00 and 10% off their purchases when spending £3,000.00 or more until further notice.
11. The offer will be apportioned against applicable items. The value of the offer will be deducted from any refund received. For the avoidance of doubt, please see the examples below; Example 1 – Customer purchases a basket of qualifying goods with a total value of £1,500, gets a £75 discount and pays £1,425. They return an item of the value of £100. They will get a refund of £95 as it will be reduced by £15 to reflect a share of the £75 discount. Example 2 – Customer purchases a basket of qualifying goods with a total value of £3,000, gets a £300 discount and pays £2,700. They return an item of the value of £100. They will get a refund of £90 as it will be reduced by £10 to reflect the share of the £300 discount.
12. This offer cannot be used in conjunction with any other money-off offer, except save offers where the price has already been reduced. This offer is single use only and once used, cannot be used again.
13. The offer cannot be exchanged for cash.
14. Exclusions include: Small and Large Electrical Appliances, Tapi, made-to-measure orders, Fitted Kitchens, gift cards (including third party), delivery charges, carrier bags, John Lewis & Partners Foodhalls, John Lewis & Partners cafes and restaurants, Waitrose/Little Waitrose & Partners, alcohol-related products, restaurant concessions, Protect Plus services, installations and repairs, John Lewis Opticians, Kuoni and Bureau de change. This offer cannot be used at Swindon Outlet.
15. Any spend threshold will be assessed after any other discount has been applied to the basket. This includes Partner discount applied to your order if applicable.
16. The offer is only available for products purchased for personal non-commercial use. John Lewis reserves the right to not sell products to customers where it has grounds to believe that such products are being purchased for commercial use.
17. John Lewis & Partners reserves the right to remove this offer at any time.
All Things Baby Offer from September 2024
New and existing My John Lewis members who book an All Things Baby appointment receive 10% off on purchases over £1000 on Nursery and Babywear, or 15% off on purchases over £2000.
- This All Things Baby appointment promotion (the “Promotion”) is valid from the 1st of September 2024 (the “Promotional Period”) until further notice. The Promotion applies to qualifying transactions made within this period.
- Eligibility for the promotion is only valid for each customer up to two months after the date of the customer's All Things Baby Appointment.
- To qualify for this Promotion you must be a new or existing My John Lewis member. As an online customer, you must be logged in to your johnlewis.com online account, and have your My JL member number registered to that account. Customers in-store should have their my John Lewis card scanned or speak to the Partner processing the transaction when completing the purchase at the checkout.
- To qualify for this Promotion you must book and have attended an All Things Baby appointment, then you need to purchase qualifying Nursery or Babywear products in one transaction online or in-store (see exclusion details below).
- This promotion excludes all items from the following brands; Egg and Oyster.
- This promotion excludes items that are not in our nursery section such as Childrenswear, Fashion, Electricals and non-nursery Toys and Furniture products. Also excluded are all products from the brands; Egg and Oyster.
- Products included in the Promotion are subject to availability.
- If all other eligibility is met the customer will receive 10% off their purchases when spending between £1000.00 and £1999.99. And 15% off their purchases when spending over £2000.00.
- To redeem the promotion online the customer will be provided with a code at the end of their All Things Baby Appointment. The promotional code cannot be used with any other promotional code.
- To redeem the promotion in-store the Partner processing the transaction will apply the promotion upon confirmation that the Customer is a MyJohnLewis member and has had an All Things Baby Appointment.
- Any qualifying return made will be refunded minus a proportionally weighted amount of the discount value, based on the selling price of the product. For the avoidance of doubt, please see the examples below;
Example 1- Customer purchases a basket of qualifying goods with a total value of £1000 and gets a £100 discount and pays £900. They return an item of the value of £50. They will get a refund of £45 as it will be reduced by £5 to reflect a share of the £100 discount.
Example 2- Customer purchases a basket of qualifying goods with a total value of £2000 and gets a £300 discount and pays £1,700. They return an item of the value of £50. They will get a refund of £42.50 as it will be reduced by £7.50 to reflect the share of the £300 discount.
Example 3 - Customer purchases a basket of qualifying goods with a total value of £2,000 and gets a £300 discount and pays £1,700. They return the full order. They will get a refund of £1,700.
- The Promotion is only available for products purchased for personal non-commercial use. John Lewis reserves the right to not sell products to customers where it has grounds to believe that such products are being purchased for commercial use.
- John Lewis reserves the right to terminate the Promotion at any time at its discretion.
John Lewis Opticians T&Cs for appointments from October 2022
- Receive a free eye test and 20% off frames and lenses when you purchase any complete pair of glasses or sunglasses at participating John Lewis Opticians
- Shops included in the promotion: John Lewis & Partners Bluewater, Cardiff, Cheadle, Edinburgh, Glasgow, Kingston, Leeds, Milton Keynes, Oxford, Oxford Street, Reading, Stratford City, Welwyn and White City Westfield only.
- Offer valid for walk-in appointments or when booking in advance, either online at https://www.johnlewis.com/our-services/opticians or by contacting participating shops.
- Please present your My John Lewis Membership card before payment.
- Offer excludes Nuance Audio, Chanel and Lindberg and cannot be used in conjunction with any other offer.
- Offer cannot be used with Partner discount.
- No cash alternative available.
- John Lewis & Partners reserves the right to remove this offer at any time.
FashionCycle
For members recycling in-store:
- The FashionCycle offer entitles My John Lewis members to £5 off £50 Fashion Rental Voucher when they recycle a minimum of five clothing products from any brand (the "Used Exchange Products"). Excludes Tech products.
- My John Lewis members will receive a £5 off £50 Fashion Rental Voucher in John Lewis shops only.
- The £5 off £50 Fashion Rental Voucher can be collected once per visit, per day at any John Lewis & Partners store. This is redeemable once at any given time during the month.
- FashionCycle £5 off £50 Fashion Rental Voucher can not be given over the telephone, online or via our app.
- Customers must present their My John Lewis card to be scanned in any of the following ways;
- presenting their physical My John Lewis card at the till,
- presenting their My John Lewis card in digital wallet at the till; or
- presenting their My John Lewis card in the John Lewis App at the till
- presenting their physical My John Lewis card at the till,
- No cash alternatives will be available
- The Used Exchange Products must be empty, clean and not torn.
- Please note that all Used Exchange Products will be separated into 3 grade types:
- for onward selling in charity shops.
- For selling to secondary markets.
- If the textile is unwearable, then it will go through a textile sorting machine which separates out the different types of textiles which can then be sold for repurposing into all kinds of products including pet bedding or carpet underlay.
- The following items can be accepted in connection with this offer: shirts, t-shirts, jumpers, cardigans, jackets, coats, shorts, trousers, jeans, childrenswear, school uniforms (non-branded and unlabelled), dresses, jumpsuits and skirts. Please note that products purchased outside of John Lewis are still applicable with this offer.
- We cannot accept the following items: underwear, lingerie, socks, tights, accessories, footwear, handbags, swimwear, baby vests, baby grows, towels, bedding and nightwear.
- John Lewis & Partners reserves the right to remove this offer at any time.
Bounceback Offer:
- This promotional code entitles you to £5 off when you spend £50 or more on John Lewis Womenswear and/or Menswear Fashion rental via johnlewisfashionrental.com
- One offer per qualifying transaction can be redeemed and the promotional code can only be used once.
- Minimum spend £50.
- Please see the physical voucher for the exact expiry date. This offer will expire at 11.59pm on the day of expiry stated and payment must be processed before this time for the offer to be accepted.
- To redeem the offer, use the code above at the checkout.
- You must be logged into your John Lewis rental account when redeeming online.
- This offer is not redeemable over the telephone or in store.
- This offer cannot be shared.
- All products are subject to availability.
- This offer cannot be used in conjunction with any other money off offer, except save offers where the price has already been reduced.
- The offer value will be apportioned against applicable items. The value of the offer will be deducted from any refund received.
- The offer cannot be exchanged for cash.
- This offer cannot be redeemed on items purchased using John Lewis Payment Plans, including Interest Free Credit or Interest Bearing Credit.
- Any spend threshold will be assessed after any other discount has been applied to the basket. This includes Partner discount applied to your order if applicable.
- John Lewis & Partners reserves the right to remove this offer at any time.
BeautyCycle
- The BeautyCycle offer entitles My John Lewis members to £5 off £50 off their purchase on B Corp certified beauty brands when they recycle a minimum of five clean, empty beauty products from any brand (the "Used Exchange Products"). Excludes electrical items and home fragrance.
- My John Lewis members must spend a minimum of £50 (following the application of any applicable discount or offer) on B Corp certified beauty brands in-store to qualify for the offer.
- The offer is applicable on B Corp certified beauty brands only.
- B Corp certified beauty brands are Aveda, Aromatherapy Associates, Chloe, Elemis, Evolve Organic Beauty, L’Occitane, Le Labo, Neom Organics London, Pai, Rituals and Sunday Riley.
- Brands available are subject to availability in each John Lewis shop
- Offer must be redeemed at the point of exchange.
- The offer is redeemable once per visit, per day and only one offer can be used for each transaction of £50 or more and on B Corp certified beauty brands at any John Lewis & Partners shop. This offer is not redeemable over the telephone, online or via our app.
- Customers must present their My John Lewis card to be scanned in any of the following ways;
- Presenting their physical My John Lewis card at the till.
- Presenting their My John Lewis card in digital wallet at the till; or
- Presenting their My John Lewis card in the John Lewis App at the till.
- This offer cannot be used in conjunction with any other money off offer, except save offers where the price has already been reduced. This offer is single use only and once used, cannot be used again.
- The offer value will be apportioned against applicable items. The value of the offer will be deducted from any refund received.
- No cash alternatives will be available.
- We can accept the following items: all beauty jars, tubes and caps (excluding glass), shampoo/conditioner bottles and caps, non-pressurised hairspray bottles, lip beauty products (tubes, lipstick, lip balm), mascara tubes, eye liner pencils and cases, eyeshadow tubes and palettes, concealer and foundation tubes and sticks - including testers. Please note that products purchased outside of John Lewis are still applicable with this offer.
- The Used Exchange Products must be empty and clean.
- The following exclusions shall apply and the offer cannot be redeemed on Exclusions include: any beauty brands that are not listed as B Corp certified. This offer cannot be used at Swindon Outlet.
- Any items purchased using John Lewis Payment Plans, including Interest Free Credit or Interest Bearing Credit.
- We cannot accept aerosol cans, glass containers, perfume bottles, nail polish bottles, hairbrushes, toothbrushes and any electronic items such as blow dryers and straighteners.
- Any spend threshold will be assessed after any other discount has been applied to the basket. This includes a Partner discount applied to your order if applicable.
- John Lewis & Partners reserves the right to remove this offer at any time.
Up to 10% off sleep with Sleep Service appointments
1. One offer per qualifying transaction can be redeemed and the offer can only be used once.
2. This Sleep Service appointment offer is valid from 2nd October 2024 until further notice. The Promotion applies to qualifying transactions made within this period.
3. To redeem online the customer will be provided with a code at the end of their Sleep Service Appointment.
4. To redeem in-store the Partner processing the transaction will apply the offer upon confirmation that the Customer is a My John Lewis member and has had a Sleep Service Appointment. To confirm your membership, please show your My John Lewis card.
5. To qualify for this Promotion you must be a new or existing My John Lewis member. Online customers must be logged in to your johnlewis.com online account, and have your My JL member number registered to that account. Customers in store should have their My John Lewis card scanned or speak to the Partner processing their transaction when completing the purchase at the checkout.
6. This offer excludes all products from the following brands: West Elm, Cotswold Company, Made.com
7. All products are subject to availability and we will not take pre-payment for items awaiting stock delivery.
8. Eligibility for the offer is only valid for each customer up to two months after the date of the customer's Sleep Service Appointment.
9. To qualify for this offer you must book and have attended an in-store or virtual Sleep Service appointment, then you need to purchase qualifying Sleep products in one transaction online or in-store (see exclusion details below).
10. If all other eligibility is met the customer will receive 5% off their purchases when they spend £2,000.00 and 10% off their purchases when spending £3,000.00 or more until further notice.
11. The offer will be apportioned against applicable items. The value of the offer will be deducted from any refund received. For the avoidance of doubt, please see the examples below; Example 1 – Customer purchases a basket of qualifying goods with a total value of £2,000, gets a £100 discount and pays £1,900. They return an item of the value of £100. They will get a refund of £95 as it will be reduced by £5 to reflect a share of the £100 discount. Example 2 – Customer purchases a basket of qualifying goods with a total value of £3,000, gets a £300 discount and pays £2,700. They return an item of the value of £100. They will get a refund of £90 as it will be reduced by £10 to reflect the share of the £300 discount.
12. This offer cannot be used in conjunction with any other money-off offer, except save offers where the price has already been reduced. This offer is single use only and once used, cannot be used again.
13. The offer cannot be exchanged for cash.
14. Exclusions include: West Elm, Cotswold Company, Made.com, made-to-measure orders, gift cards (including third party), delivery charges, carrier bags, John Lewis & Partners Foodhalls, John Lewis & Partners cafes and restaurants, Waitrose/Little Waitrose & Partners, alcohol-related products, restaurant concessions, Protect Plus services, installations and repairs, John Lewis Opticians, Kuoni, The Floor Room and Bureau de change. This offer cannot be used at Swindon Outlet.
15. This offer cannot be redeemed on items purchased using John Lewis Payment Plans, including Interest Free Credit or Interest Bearing Credit.
16. Any spend threshold will be assessed after any other discount has been applied to the basket. This includes Partner discount applied to your order if applicable.
17. The offer is only available for products purchased for personal non-commercial use. John Lewis reserves the right to not sell products to customers where it has grounds to believe that such products are being purchased for commercial use. 18. John Lewis & Partners reserves the right to remove this offer at any time.